Your customer service is exceptional! You always make sure to call ahead and let us know when product is shipping and arriving. You also followed up to ask how the project was going. I would tell friends that are thinking of using REALGOODS that Dan Wheeler is very much on top of things and he will go above and beyond to make sure product is delivered on time and with no hassles!
Dan’s efforts to earn our business were exceptional: he was responsive, flexible, patient, professional, and a man of his word. He offered competitive prices, and sent us samples and numerous photos of the palleted product. We were initially concerned about providing payment up-front, since we had no previous business history with REALGOODS. But, Dan invited us to call a list of references to help ease our concerns. The references were so favorable that we ended up ordering twice as many bricks as we originally were considering.